You are in control of the information you provide to Smarterwork.
Smarterwork respects and will continue to respect the privacy of its Users.
By using our Web site, you consent to the collection and use of your information
User registration data
and User background data
The information you give Smarterwork by
registering as a User, to post a Project or to make a bid for a Project includes
information such as your full name and address, other contact details, Tax/VAT
identification number, user name, password and password validation. In addition
to the information you provide to us, Smarterwork may also receive information
about you from other sources and add such information to your account (such as
address details), so as to make your User details as accurate and up-to-date as
possible. This information is collected for several purposes including the
following: (i) personal identification; (ii) to complete the profile of Experts
and Clients; (iii) to allow us to contact you in relation to the management of
your Project and/or customer care, if necessary; (iv) to customize the content
of our site to meet your specific needs; and (v) to make product improvements to
Smarterwork; and (vi) for VAT/sales tax, invoicing/billing and secure transfer
of Project monies. In addition, your e-mail address is collected to send you an
e-mail message confirming your new User registration, for sending messages when
managing Projects online and for sending you Smarterwork newsletters.
Smarterwork values opinions and comments from Users, so we may
conduct online surveys. These surveys are optional for all Users. Typically, the
information is aggregated and used to make improvements to Smarterwork and to
develop appealing content, features and promotions for Users. Survey
participants are anonymous unless otherwise stated in the survey.
are small pieces of information that are stored by your browser on your
to allow you to Sign in without having to type your User name each time.
to track usage of the project management modules and to serve advertisements
through our advertising networks. Most Web browsers automatically accept
cookies, but if you prefer, you can edit your browser options to block them in
Smarterwork collects IP addresses to help diagnose problems
with our servers and for system administration. These addresses shall only be
used for technical purposes by Smarterwork.
Smarterwork may share User information in the following situations:
Within the Smarterwork
group of companies
Smarterwork has operations in several countries. User
information may be transferred between the different companies that Smarterwork
control, whenever necessary for the purposes of business conducted on the site.
By using the site you agree that your personal information can be transferred
within the Smarterwork group in this manner, and that this may involve transfers
outside the European Economic Area, e.g. to Smarterwork in the United States of
America. Smarterwork will take all reasonable steps to ensure that your
companies within the Smarterwork group.
When you do Projects through Smarterwork, we provide information
about you to Experts/Clients or other parties that may be involved (e.g., a
Moderator) to ensure the successful fulfilment of the Project. In relation to
the Profile completed by Experts, the information contained therein shall be
made available to Clients in order that they can decide whether to choose a
particular Expert for their Project and enter into the contractual relationship
with such Expert.
If you as a User wish to be certified as an Expert in a particular service
category, you need to complete either an online test or an online application
form, depending on the category in which you wish to be certified. The
information you provide for the purposes of certification is regarded as
confidential by Smarterwork and shall be used by the respective Smarterwork
Category Manager solely for the purposes of certification.
Smarterwork should in the future choose to work with affiliate businesses
whereby such affiliates are to provide services or products to Smarterwork's
Users, then Smarterwork may share User information with such affiliates in
relation to such transactions.
Smarterwork may in the future be subject to business acquisitions.
In such circumstances, User information related to the acquired business will
form part of the assets that are being transferred to the acquirer.
Occasionally, Smarterwork may hire a third party to act on our
behalf for different projects, such as market research surveys and contest entry
processing. In such circumstances Smarterwork will provide User information to
these third parties specifically for use in connection with these projects. The
information we provide to such third parties shall be protected by a
confidentiality agreement and is to be used solely for completing the specific
In addition to the circumstances described above, Smarterwork
may disclose User information if required to do so by law, court order, as
requested by other government or law enforcement authority, or in the good faith
belief that disclosure is otherwise necessary or advisable including, without
limitation, to protect the rights or properties of Smarterwork or when we have
reason to believe that disclosing the information is necessary to identify,
contact or bring legal action against someone who may be causing interference
with our rights or properties, whether intentionally or otherwise, or when
anyone else could be harmed by such activities.
As a User you will occasionally receive e-mail newsletters from us about
special offers, new Smarterwork services and other noteworthy news items. We
hope you will find these newsletters interesting and informative. Of course, if
you would rather not receive them, you can choose for the opt-out option on your
Personalise/My Details page by clicking onto the option entitled Change Email
At any time, you can view update and/or correct any of the data that you have
submitted to us, including your User registration data and (where applicable)
your personal Profile. In order to access such information, click onto the
appropriate link within the My Office area
of the site. In respect of the categories which require certification by
application form, e.g. Legal, Tax, Business Consulting, Translation etc., you
can always access and amend (where necessary) the information submitted by
logging onto the site and re-qualifying into that particular service category.
If you require assistance in amending, updating or correcting any of your
personal User data submitted to Smarterwork, please do not hesitate to contact
Smarterwork's customer care department at the following email address who will
be happy to assist you in this regard: customerhelp@Smarterwork.com.
As required by applicable data protection legislation, Smarterwork follow
adequate security procedures and take appropriate measures to ensure that the
information about you is not damaged or destroyed, or accidentally disclosed to
a third party and to prevent unauthorized access to it. This means that we may
require you to co-operate with our security checks before we can disclose
information to you.
All financial information that you provide to Smarterwork is transmitted
using DES encryption. In relation to all other personal data submitted by you to
Smarterwork it is important that you protect and secure you username and
password from any unauthorized use. As stated in the User Agreement, you are responsible for all use of this
site using your username and password.
Smarterwork is an official Verisign Secure Site. This means that all
information sent to this site, if in an SSL (Secure Socket Layers) session, is
encrypted, protecting against disclosure to third parties. To learn more about
our security certification, click on the Verisign icon on this page.
Smarterwork contains links to other Web sites. Please note that when you
click on one of these links, you are entering another Web site for which
Smarterwork has no responsibility. We encourage you to read the privacy
solely responsible for maintaining the secrecy of your passwords and any account
information. Please be very careful, responsible, and alert with this
information, especially when you are online.
Any material changes in the way Smarterwork uses personal information will be
You should check our Web site frequently to be aware of the most recent version.
sending an email, unless you have instructed us not to do so pursuant to our opt
If you have any concerns regarding our privacy statement or our privacy
practices, please send an email to privacy@Smarterwork.com. Smarterwork
will attempt to respond to all reasonable concerns or inquiries within a
This site is operated by Smarterwork.com Limited (the "data controller" as
defined in the EC Data Protection Directive (95/46/EC).
© smarterwork 1999 - 2008
All rights reserved.