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CLIENT SPOTLIGHT
WHAT OUR CLIENTS THINK

OnJapan On Logos

"The project management process offered is exactly the way things should be done. I know of no other companies even coming close to offering this kind of well-thought-out process. smarterwork creates a win-win situation for everyone, provides excellent project management, and offers me the absolutely critical assurance that I can get the service output I expect and pay for.
Pai Hwong, Founder of OnJapan, New York

	Client	Solution "The process was easy to understand and is all explained clearly on the Web site. I asked Elen (Account Manager) in more detail about the business card project just because, having taken a loss shortly before with the design firm I found on my own, I wanted to be sure I knew exactly what I was going to get. Elen's response was quick and thorough, and her enthusiastic personality made all the difference. She answered all my initial questions with professionalism, quickly responded to all my e-mails, shepherded the project through without a hitch, and even provided feedback to help me make a final choice on the logo. I'd like to have Elen on my team tomorrow. I approved the project after a couple of minor changes, so it was pretty quick. I was the main bottleneck because I was very busy and also polled over a dozen friends and associates for their opinions. I handled the logo changes directly with Adgeo, the designer, who responded with lightning-fast speed. Even after I signed off on the project, Adgeo gladly accommodated my nit-picky changes, with the same rapid turnaround."

	Industry
Japanese/English financial products and services company.
	Challenge
"I'm looking to expand, either by hiring employees or more likely by turning to resources such as smarterwork, which can help me to quickly meet many of my startup needs without my having to take much risk. I turned to smarterwork to have a corporate logo designed, which I need to build a Web site and print business cards/stationery. My mistake was not turning to smarterwork in the beginning, even though I had known about it and remembered it for its unique project management process. I initially hired some design firm I found on the Web, and the output was extremely lousy, even after going through 25-30 designs. I wrote off the loss and regretted the whole thing. Then I went to Smarterwork, found a beautiful logo design package right on the front page, liked every one of the samples, and signed up."

Result: "The output was right on. The whole project was smoothly executed. I would go so far as to be an affiliate or promote Smarterwork on my own Web site when it's ready to go. This first project was totally satisfying and will lead me to turn to Smarterwork in the near future. I sent smarterwork an e-mail the first time I visited the site that I think the project management process offered is exactly the way things should be done. I know of no other such companies even coming close to offering this kind of well-thought-out process. smarterwork creates a win-win situation for everyone, provides excellent project management, and offers me the absolutely critical assurance that I can get the service output I expect and pay for."